Revenue & Deals
Add deals and record revenue receipts
Create revenue context, then record actual receipts as they land so expected money and realized cash stay distinct.
In this guide
Prerequisites
- A reviewed commercial amount and expected timing for the deal or revenue record.
- A clear source for any receipt amount and date you intend to record.
- An understanding that revenue, expected cash, and landed cash answer different questions.
Separate revenue from cash
A commercial agreement can support a revenue plan before any money reaches the business. Receipts provide evidence of what actually landed.
| Item | What it means | Why it matters |
|---|---|---|
| Deal or revenue record | The commercial context and expected amount or timing under review. | Supports the revenue view without proving cash receipt. |
| Expected receipt | Money expected to arrive according to the current plan or agreement. | Remains expected until a receipt is recorded. |
| Actual receipt | A dated amount that has landed and is recorded as received. | Becomes realized cash context for receipt-aware calculations. |
| Outstanding amount | The expected amount not yet covered by recorded receipts. | Should fall as partial receipts are recorded rather than remaining at the original full amount. |
| Recurring revenue or MRR | Recurring commercial context where the current product supports it. | Does not automatically equal cash received in the same period. |
Add the commercial context
Open Deals or Revenue
Start the add-record workflow shown in the current product.
Identify the customer or source
Use a name that lets reviewers connect the expected amount to the commercial relationship.
Enter expected amount and timing
Record the reviewed commercial expectation. Keep the expected date separate from the date cash actually lands.
Use current lifecycle options
Choose only from statuses or revenue treatments shown in the interface. This guide does not publish an exhaustive status or revenue-type matrix.
Save and review
Confirm the record appears in revenue context and is not presented as a receipt before money lands.
Record receipts when cash lands
Receipt-aware calculations need the amount actually received, not the original expected amount repeated after a partial payment.
Open the relevant deal
Use the deal or revenue record that established the expected commercial context.
Record the landed amount
Enter the amount that actually arrived and the supported receipt date. Do not confirm the unpaid remainder.
Review outstanding balance
Confirm that the remaining expected amount reflects recorded receipts rather than the full original amount.
Repeat for later receipts
Where supported, record each landed amount separately so timing and outstanding context remain reviewable.
Example
Partial receipt example
A $10,000 expected receipt is not fully realized when $4,000 arrives. The recorded receipt is $4,000 and the remaining expected amount is $6,000.
- Expected amount
- $10,000
- First landed receipt
- $4,000
- Realized receipt context
- $4,000
- Amount still expected
- $6,000
What happens after a receipt is recorded
Expected to realized flow
- Deal
- Expected receipt schedule
- Actual landed receipt
- Realized cash context
Receipt-aware views can use the recorded amount and date as realized evidence. The unpaid remainder remains expected.
This guide does not claim that recording a receipt automatically reconciles an external bank account or performs accounting revenue recognition.
If expected timing changes, update the commercial expectation while preserving the distinction from landed cash.
Examples by business type
The nouns and timing differ across industries. The expected-versus-received boundary does not.
Examples by business type
SaaS & Software
A subscription can establish expected recurring revenue, while each landed receipt remains separate cash evidence.
Agencies & Consulting
A retainer or project can set expected timing without treating an unpaid invoice as received cash.
Healthcare & Clinics
Record expected commercial receipts only when the representation fits, then record cash when it lands.
Retail & Stores
Keep channel or commercial revenue context separate from receipts that have actually settled.
Manufacturing
An order can create expected receipt timing, but production or delivery does not prove cash receipt.
Food & Beverage
An event or catering agreement may establish an expected amount while deposits and final payments land separately.
Logistics
A contract can describe expected revenue while actual customer receipts establish realized cash.
The operating nouns change. RunwayCal functionality and financial-truth boundaries do not.
Keep commercial context and received cash distinct
- A late receipt changes timing evidence, not the original fact that it was once expected.
- A changed expected date is still an expectation until money lands.
- A recorded receipt does not prove external bank reconciliation or accounting revenue recognition.
Troubleshooting and common questions
| Item | What it means | Why it matters |
|---|---|---|
| Revenue appears but cash did not arrive | The record may still be expected commercial context. | Do not record a receipt until the amount lands. |
| Outstanding balance is too high | A partial receipt may be missing or linked incorrectly. | Review each landed amount and the deal to which it belongs. |
| Recurring amount differs from receipts | Recurring revenue and receipt timing are separate concepts. | Review the commercial schedule and dated receipts independently. |
| A connected source shows a payment | Supported provider data may still require review or approval. | Follow the provider guide and confirm the mapping first. |